J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Tesco Bank
Entretien
Straightforward- asked competency questions and then did phone calls. There were 2 managers and the process took a couple of hours. There were group interviews being done all together. Thank interviewers we’re nice enough
Questions d'entretien [1]
Question 1
How do you describe yourself
Tell me a time you had an awkward customer
Great process, staff friendly and made you feel at ease. Found it useful to be informed throughout process. Simple and straightforward - very clear around expectations within role. Progression routes clearly explained and tasks laid out.
Very easy interview process, just basically getting to know you with no questions that make you think too much. They are just seeing whether you can hold a conversation, so you can do it with customers aswell
Questions d'entretien [1]
Question 1
Have you had an experience in customer service before?