J'ai postulé en ligne. J'ai passé un entretien chez TTEC
Entretien
My experience with this company was mixed. The recruiter reached out saying my profile could be a fit, and I was invited to both an assessment and an interview. I prepared thoroughly, and the interview itself went well — the interviewer was open and conversational, even mentioning that I was engaging and talkative.
However, I was later rejected with feedback that my background and experience were not a strong match. While I appreciate the professionalism during the interview, it felt like the process wasn’t aligned with my actual profile, which gave the impression that my time could have been used more efficiently.
Questions d'entretien [1]
Question 1
What do I know about the company?
How do I want to grow professionally?
How would I handle certain scenarios with clients?
Do I want to work as part of a team?
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Questions d'entretien [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest