J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez TTEC (Orlando, FL) en mars 2023
Entretien
United health care is really hard to do customer service with them a lot of training they throw you under the bus it’s really common but they flexible with schedule
Questions d'entretien [1]
Question 1
Tell me about your self it was very easy you just to take a test to even get an interview
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Questions d'entretien [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.