First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
J'ai postulé en ligne. J'ai passé un entretien chez TTEC en juin 2021
Entretien
Very easy going interview process. usually one call just to scan your interest & qualifications..May ask strong points about yourself
.then a group orientation meeting tis scheduled. Usually virtual..zoom or weber. hen instructions of being remote..receiving equipment
Questions d'entretien [1]
Question 1
Discuss a difficult customer issue & how you handled it
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Questions d'entretien [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.