J'ai postulé via la recommandation d'un employé. Le processus a pris 2 jours. J'ai passé un entretien chez TTEC (Manille, ) en août 2021
Entretien
It was easy, smooth, and fast process, the interview was via zoom - open cam - the interviewer was kind and easy to communicate with. They accept questions regarding your application and feedback base on your performance. They also give you a chance to retake online test
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Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez TTEC
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Questions d'entretien [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
