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      Entretiens chez TTECEntretiens d’embauche pour Customer Service Representative chez TTECEntretien chez TTEC


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      Entretien pour Customer Service Representative

      11 juil. 2012
      Candidat à l'entretien anonyme
      Uniontown, PA
      Offre refusée
      Expérience neutre
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris plus d'une semaine. J'ai passé un entretien chez TTEC (Uniontown, PA) en juin 2012

      Entretien

      I applied to TeleTech online and they immediately gave me an "appointment" date and time after I was finished with the application. I went in for my "appointment" which consisted of filling out more paperwork as if I had never applied in the first place, then taking a few 20-30 minute competency tests which were relatively simple. After this I spoke shortly with one of the HR representatives there and told me when the next "class" was. I assumed by class she meant training so I was excited because I had thought I already had the job. I go in for the "class" which consisted of a short tour of the facility, a short meeting in which they divulge to you how hard and annoying your job is going to be, this is when I found out that I would be making over $1/hr less than what the online application said was the minimum I would be paid. Your pay depends on your random placement in one of the many different companies that they have under one roof, which is never explained to you before you sign all of the paperwork. We then went into the main office and sat there while the 10 or 15 of us is individually got interviewed slowly. And then after the interview, they have you sit down at a computer and sign up for a background check and drug test. At no point were any of the main negative points made aware until it was too late.

      Questions d'entretien [1]

      Question 1

      Describe a situation in which you were faced with an angry customer, how did you handle it?
      Répondre à cette question
      3

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez TTEC

      Entretien pour Customer Service Representative

      3 juil. 2026
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai passé un entretien chez TTEC

      Entretien

      First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.

      Questions d'entretien [1]

      Question 1

      Tell us about your background
      Répondre à cette question

      Entretien pour Customer Service Representative (CSR)

      25 juin 2026
      Employé (anonyme)
      Offre acceptée
      Expérience neutre
      Entretien facile

      Candidature

      J'ai passé un entretien chez TTEC

      Entretien

      Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest

      Entretien pour Customer Service Representative

      24 juin 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien facile

      Candidature

      J'ai passé un entretien chez TTEC

      Entretien

      I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.

      Questions d'entretien [1]

      Question 1

      How you would handle a situation with a customer who keeps talking after you've solved their problem.
      Répondre à cette question