J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez TTEC (Jonesboro, AR)
Entretien
The interview process began with a lengthy interactive test on the computer. It gauges your decision making skills, response times, and other metrics. Once done with the computer simulated test, you do a one-on-one interview with a recruiter. An offer may be made on the spot or you may be told that you will be contacted. If hired, a simple mouth swab drug test is completed.
Questions d'entretien [1]
Question 1
How do you feel about talking on the phone all day?
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Questions d'entretien [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.