First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
J'ai postulé en ligne. J'ai passé un entretien chez TTEC (Austin, TX)
Entretien
The interview process was fast and easy, they ask general interview questions and put you into a group with others. Fast job offer after interview if you have experience in customer service the interview will be easy for you
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Questions d'entretien [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.