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      TPG Telecom

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      Recherches associées: Avis sur TPG Telecom | Offres d’emploi chez TPG Telecom | Salaires chez TPG Telecom | Avantages sociaux chez TPG Telecom
      Entretiens chez TPG TelecomEntretiens d’embauche pour Customer Resolution Advisor chez TPG TelecomEntretien chez TPG Telecom


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      Entretien pour Customer Resolution Advisor

      14 mai 2026
      Employé (anonyme)
      Hobart
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez TPG Telecom (Hobart) en mai 2026

      Entretien

      I had a multi-stage interview process with TPG Telecom for the Customer Resolutions Advisor role. The interviewers were professional, friendly, and focused on customer service, problem-solving, and handling difficult situations. I was also asked scenario-based questions and a short written task related to customer resolutions and communication skills. Overall, the experience was smooth, well-organized, and welcoming.

      Questions d'entretien [1]

      Question 1

      Tell us about a time you handled a difficult customer situation.
      1 réponse
      avatar
      Réponse de TPG Telecom
      2w
      Thank you for taking the time to share your experience interviewing with TPG Telecom. We’re delighted to hear that you found the process smooth, well-organised, and welcoming. We place a strong emphasis on creating a positive candidate experience, so it’s great to know that our team’s professionalism and friendly approach came through. We appreciate your feedback and wish you all the best in your career at TPG Telecom.

      Autres retours d’entretien d’embauche pour un poste comme Customer Resolution Advisor chez TPG Telecom

      Entretien pour Customer Resolutions Advisor

      2 févr. 2026
      Employé (anonyme)
      Hobart
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez TPG Telecom (Hobart) en janv. 2026

      Entretien

      It was an excellent interview and very professional. Very friendly as well. Questions were very unbiased and thoughtful. Excellent work conditions and safety first approach. They introduced them selves with role description. Very good experience.

      Questions d'entretien [1]

      Question 1

      They asked me about my professional journey
      Répondre à cette question

      Entretien pour Customer Resolution Advisor

      7 avr. 2025
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez TPG Telecom

      Entretien

      I found the job through SEEK and submitted my application online. After applying, I received an email invitation to complete a HireVue interview, which was the first round of the selection process. This round involved recording video responses to a set of pre-defined questions via the HireVue platform. Once I completed the HireVue interview, I received a call from the HR team to discuss the next steps. After progressing through the initial screening, HR contacted me again to check my availability for the next round of interviews. The final round was an interview with the manager and a team leader. This interview lasted for about an hour and mainly involved general and role-related questions. The entire interview process was conducted online, and I didn’t have to attend the office at any stage

      Questions d'entretien [1]

      Question 1

      Describe a time when you handled a conflict within your team, and what was the end result?
      Répondre à cette question
      avatar
      Réponse de TPG Telecom
      1y
      Hi there, Thank you for your positive feedback from your interview experience with us! We're thrilled to hear you have accepted the offer. We are always looking for ways to improve our processes, so if you have any other feedback, please feel free to email us at careers@tpgtelecom.com.au to discuss further. Have a lovely week ahead!