I contacted Teleperformance through an agency. I was called for an interview after 3 days. The process was divided in 3 phases for me. First a ten-page-test to examine, language, technical, analytical and professional abilities. The test itself was easy but I caught several, immense grammatical mistakes (such as he have had a phone) which was not an assuring notion. You loose confidence in cases such as these. After the test some of us were asked to take a break. I was then interviewed by a representative of my own department after which I was again asked to wait. At last I was interviewed by the superviser of my department and was told that I was hired. The process was very easy if boring. I was asked extremely easy questions and had to do a little role-playing. I just made sure to display my enthusiasm for the position and pay their company compliments through my own merits. Such as: I find your company very professional in its approach and I believe I would fit very well in such an atmosphere. For those who are slightly older of age (anyone above 30), you might get asked if you could establish communication with the majority of younger employees.