J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez TD (Toronto, ON) en juil. 2025
Entretien
They contacted me via email for a fairly general video interview, with pre-set questions such as “How far are you willing to commute?”, “Do you have any branches close to your home?”, and some questions about my background based on my resume.
The second interview was behavioural
Questions d'entretien [1]
Question 1
negative piece of feedback you received from your manager, a time when a customer was upset, and a situation where you made a mistake.
Received initial email about availabilities and locations. After three weeks, I received the first interview with HR (one hour), followed by another HR interview few days after (30 minutes). Both formats are similar.
Questions d'entretien [1]
Question 1
- basic yes/no eligibility questions
- why TD
- why this role
- customer service experiences
- behavioural questions
There were 2 interviews with the HR tram. The process was smooth, the questions were normal (no wierd ones), and the recruiters were very professional and welcoming. Based on the interviews only I felt like 'Yes, I would want to work with this type of people, with this type of culture.'
J'ai passé un entretien chez TD (Peterborough, ON)
Entretien
Multiple Interviews to be waitlisted. Then ghosted. Did not contact me to tell me I was no longer waitlisted. Told me I could wait for up to a year for an opening. Nobody is going to wait that long.
Questions d'entretien [1]
Question 1
How have you in the past, were required to upsell a product to a customer.