J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez TD (Markham, ON) en déc. 2023
Entretien
1. Telephone interview
2. 45-minute behavioral question interview (virtual)
3. Call you after like a month to confirm the interview
4. Training for 3 months with compliance tests
5. Become a tenure agent afterwards
Questions d'entretien [1]
Question 1
What skill set that matches the job role of a contact center specialist?