J'ai postulé en ligne. J'ai passé un entretien chez T-Mobile (Oklahoma City, OK) en mai 2024
Entretien
Easy. Just have to pass a mock phone call and answer a few questions. If you worked in one call center you have worked in them all. It's really a simple process
Questions d'entretien [1]
Question 1
I can't remember the exact question but it was somewhere along the lines of explain a time you had to deal with a difficult customer. How did you handle it and what was the outcome
J'ai passé un entretien chez T-Mobile (Bellingham, WA)
Entretien
normal life questions and mock phone call to see if you can take calls. Also asked about previous work experience and school experience. Also did job shadow with current experts to see how process works.
Questions d'entretien [1]
Question 1
Can you preform a mock phone call with these current rate plans available.
They just checked to see if you are up beat and can follow basic instructions. They seemed to take almost anyone and appeared to want people that could be manipulated or molded
Questions d'entretien [1]
Question 1
What was something hard that you’ve had to overcome at a job