J'ai postulé via la recommandation d'un employé. Le processus a pris 1 semaine. J'ai passé un entretien chez T-Mobile (Houston, TX) en févr. 2013
Entretien
Basic interview questions. Nothing out of the ordinary at all. Most difficult part was the week long training that followed, its nothing but being on the computer and going through the technology and how to go through the customer interaction.
Questions d'entretien [1]
Question 1
Describe a time you provided a wonderful customer experience
J'ai passé un entretien chez T-Mobile (Jersey City, NJ)
Entretien
They didn't specify what they wanted, claiming a flexible schedule and really emphasizing hiring women, and the whole point is not to check all the boxes. I only asked for Sundays off, and they said they specifically needed me for those days. However, there was no indication in the application that they would specify this; otherwise, I wouldn't have applied. So, needless to say, I didn't get the job because I wasn't willing to compromise. I mean, if none of that matters to you, then I'm sure you can get the job.
J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez T-Mobile en juin 2025
Entretien
They have a packet of 6-8 behavioral and situational questions
Script style (they cannot help with questions, only repeat the question if asked)
Panel style with 3 managers
They really care about your ability to meet sales goals and what your plan is to meet those goals
Questions d'entretien [1]
Question 1
What would your motivation be everyday to show up and do your best work?
Very informal sitdown interview with a Store Manager and his Retail Assistant Manager in the back room of one of their retail locations run through a number of simple behavioral questions and a role play scenario of a sale interaction