The first round consisted in recording some video answers to some questions. Had to log onto a platform and once started the process had to complete it. The answers had to be max 90 seconds long. You had 3 attempts at recording. It was actually ok because you had time to think over your answer before recording again. Then I had an interview with a hiring manager. It was actually quite comfortable and easy, I expected more technical questions, but I guess it depends on the manager. Finally had another interview with a senior team member.

First interview with manage. Standard questions that inquired my experience. Second interview lasted one and half hours with a member of the team. Mostly conversational as I have significant experience handling claims. FInal interview was with head of claims. Duplicative questions as second interviewer. He was polite and professional and there were no "gotcha" moments. Pretty straightforward.