The interview that I had was very easy the person who interviewed me was a very pleasant person.she was very kind and accommodating. from the beginning if the interview until the end of it she never said a single offensive word and she always smile after I answer each of her question/

In the initial interview they will be assessing you and what you know regarding the position. After initial, you would be asked to perform a mock call where they will see how you will handle the call and your vocabulary. Lastly, in the final interview you will be asked some personal question.