J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez Support.com (Lansing, MI) en nov. 2017
Entretien
You fill out an online application and then they email you so that you can schedule your own interview. They then call you promptly at the time that you had scheduled for the interview.
Questions d'entretien [1]
Question 1
Name a really bad situation you had while doing technical support and what you did to turn the call around.
There was a quiz and then a phone call interview. They both are fairly easy. Nothing too complicated was asked. It is questions about you, customer service, Windows (basic) and networking (basic). Then if selected they do the usual offer and background check process.
Questions d'entretien [1]
Question 1
Q: Tell us about a time when you delivered excellent customer service.
J'ai postulé en ligne. J'ai passé un entretien chez Support.com (Sunnyvale, CA) en oct. 2018
Entretien
Technical interview process with friendly recruiters. Company was very fair with the questions pertaining to their position. Received periodic updates on my employment and onboarding status. Expanding on questions very accepted.
Questions d'entretien [1]
Question 1
Various questions regarding technology and troubleshooting
J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Support.com (Orlando, FL) en juin 2018
Entretien
Negative experience. Human resources took over a month to look over my application and pre-hire exam. I do not recommend this job to anybody. Human resources can't even be contacted by phone. It always goes to voice mail.
Questions d'entretien [1]
Question 1
Are you available to work on Weekends and Holidays?