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      Streamline Services

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      Entretien pour Customer Service Representative

      28 juil. 2023
      Candidat à l'entretien anonyme
      Durham, NC
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Streamline Services (Durham, NC) en juil. 2023

      Entretien

      BEWARE! The interview questions were typical. However, I was immediately uncomfortable when I was inside the facility and noticed the lack of diversity there. It seemed obvious that this company only employs a specific looking male and female. It honestly felt like a frat or sorority party when I was there and the women were just something pretty for the men to look at. They have their values posted in every room of the facilty, but it was clear that they are all talk and don't actually follow them. Some reviews on Glassdoor from former employees seem to confirm my opinion on lack of diversity.

      Questions d'entretien [1]

      Question 1

      What can you bring to the company?
      Répondre à cette question
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      Réponse de Streamline Services
      2y
      Many of our job candidates are unable to get a complete picture of our workforce and culture in the brief time they are in our office for an interview. More than two-thirds of our team is actively engaged in fieldwork, serving our valued customers daily. As with many organizations, we value a diverse workforce and understand the value it can bring to both our operations and customer experience. We openly acknowledge that our current workforce has a 46% diversity representation. We take immense pride in our strides in various diversity categories and the positive impact these efforts have had and we remain committed to continued improvement in this area. The industry as a whole is challenged with diversity representation which is why we are looking for unique ways to attract and retain employees that embody not only our core values but can also provide a varied and inclusive workforce.