J'ai postulé via une agence de recrutement. Le processus a pris 1 semaine. J'ai passé un entretien chez StepChange Debt Charity (Leeds, South East England, England) en sept. 2022
Entretien
I had a telephone interview with Recruitment (Anna) which was really informative and friendly. The questions were set just right to be thought provoking and ensured I was able to provide evidence of my skills and previous experience.
Anna advised I had passed phase one and set an agreed date for my video interview with two Team Leaders.
On joining the meeting, I immediately knew I was going to enjoy the experience. Both Karen and Jenny were lovely and the pace of the questions was perfect. My only regret which I was not able to correct, was the feedback on my audio which was echoey. However, we muddled through and I felt the interview went really well. I was encouraged to ask questions, which I did.
Questions d'entretien [1]
Question 1
How do I manage my own well being after a difficult and emotional client
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez StepChange Debt Charity (Leeds, England) en janv. 2026
Entretien
It was nothing like I have ever seen.. It was fun, and with just multiple choice questions. The team leaders were in the room and it was as thought we were there to network.
Questions d'entretien [1]
Question 1
What will I do if I had to work closely with someone who’s having a difficult day.
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez StepChange Debt Charity en mai 2022
Entretien
Recruitment team were all really nice yet professional. I was offered feedback after interviews which is helpful. Telephone interview followed by a more formal interview on teams, both really smooth and the interviewers put me at ease.
Questions d'entretien [1]
Question 1
Talk about a time you dealt with a vulnerable client/customer
How do you adapt to change
What are your transferable skills