I applied for the job in December. About 2 weeks later I got an email stating that I had been selected to move forward and had to take three separate tests including a typing test, personality assessment, and a competency test. I received a response about 2 weeks later and was asked what times I would be available for a telephone interview. Even though I had been specific about the days and times, I was not contacted until two weeks after the days I had set up. I received a call exactly at the new designated time and participated in a telephone interview. The woman on the other end of the phone was extremely friendly and energetic which made me feel more comfortable and at ease. Upon the closing of the interview I was offered a position and was advised of a 9 week training period. I was also advised that my employment is contingent on a satisfactory background check as well as a drug screening. My advice is to prepare for the interview in advance. This will eliminate a lot of babbling because of nerves. Also, research a little information about the company. This will definitely go a long way with the interviewer. It's always good to know some background about the company you are trying to work for. This will also help you to score some points during the interview.