J'ai postulé via une agence de recrutement. Le processus a pris 12 mois. J'ai passé un entretien chez Startek (Gurgaon, Haryana) en sept. 2021
Entretien
First was the HR round
Second was OPs round, need to be clear in technical terms and also have knowledge of software like oracle , Avaya
Third was the client round, check communication and problem resolving skills
Questions d'entretien [1]
Question 1
How to close the aggresive customer query, even in a lesser time to avoid more AHT.