At first I had a phone interview. The manager asked me why I wanted to work at Starbucks, an example of a time where I provided exceptional customer service, and what my goals in life were. The phone interview went well so she asked me to come in for an interview the next day. There were typical questions, like what I think good customer service is, and she also told me about company background and what my duties would be. I thought it went well and she said she would call me that night for a second interview. A week later I never heard back, so I followed up and they said things were busy and they would call early the next week. It's been two weeks and I still haven't heard back yet.