J'ai postulé en ligne. J'ai passé un entretien chez Spectrum (Middletown, NY) en janv. 2016
Entretien
The interview process is quite intense. First along with you're application and resume you will take an assessment which is about an hour online. After you will do a phone interview with someone which typically lasts like 30 mins. After you will have a face to face interview which you will then be interviewed by 3 separate people. After that if you do get the job turn around it about 3 days and you will have to take a drug test within the next 48 hours.
Questions d'entretien [1]
Question 1
Explain one time you went above and beyond for a customer in the past that displayed excellent customer service.
First round was on the phone. Second round in person. Haven't heard back yet, but it was just today. So i am still waiting to hear back. They were very friendly actually. So just waiting to hear back.
Questions d'entretien [1]
Question 1
Experience with difficult customer and how you resolved it
J'ai passé un entretien chez Spectrum (San Antonio, TX)
Entretien
It was great. Easy. Jsut asked a few questions like what would I do if an angry customer calls and have I ever worked somewhere where another employee and I disagreed on something and how did we resolve it.
J'ai passé un entretien chez Spectrum (Flushing, NY)
Entretien
It was smooth and you know if they like you on the spot so right after interview you get the ball rolling on paper work ro start training.All just be polite and answer the questions.
Questions d'entretien [1]
Question 1
About previous experiences and why you want to work for Charter