The interview process is not really long cause of the roll you are applying for. Here are the few processes I could remember
Exam
Interview
Verbal interview with the manager
Training
Onboarding
Offer letter
Questions d'entretien [1]
Question 1
General question about customer service representative
Very nice reception, interview questions were based solely on what you have on your CV and little chat about yourself. It was very friendly. Questions weren't the usual where do you see yourself in 5 years. It was more of a conversation than an interview.