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      Entretien pour Client Service Leader

      22 mars 2017
      Candidat à l'entretien anonyme
      Toronto, ON

      Autres retours d’entretien d’embauche pour un poste comme Client Service Leader chez Slalom

      Entretien pour Client Service Leader

      15 oct. 2022
      Candidat à l'entretien anonyme
      Charlotte, NC
      Aucune offre
      Expérience négative
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Slalom (Toronto, ON) en févr. 2017

      Entretien

      Interview was with the first level recruiter. It was straightforward. We chatted at a more informal level than making it seem like a rigid structured interview. Met at their downtown office in Toronto. Took about an hour overall. After the interview, I left with the recruiter confirming that they will get back to me within a week or so, and that I will have another round of discussions with a practice leader and another client service leader. I kept waiting for a call that never came, so I decided to follow up myself, and the first time the recruiter said they're still working on scheduling, the second time that the practice leader had someone they knew who they would like interviewed and that they'll get back to me. After waiting for another week and half or so, I reached out again and this time the recruiter told me that they were moving forward with some other candidate and no feedback on what worked/didn't work and if any future roles open up, they would reach out to me again (which I know is standard cookie cut response for unsuccessful candidates). I suspect that the acquaintance or previous direct report of the practice leader might have gotten the job. While the overall process was generally pleasant, I couldn't help but walk away thinking about how they profess values and cultural fit, but bottom line is that just like any other company, its who you know that would make a real difference in either getting the job or being turned down. The second conversation with the recruiter, even though in passing, has established that.

      Questions d'entretien [1]

      Question 1

      Tell me about yourself and your experience
      1 réponse
      avatar
      Réponse de Slalom
      9y
      Thank you for leaving your feedback of the recruiting process with Slalom here on Glassdoor. Clear, detailed, and timely follow-up is an important component of a positive candidate experience and we apologize that your experience did not live up to that standard. Your feedback has been shared with the team and will be a valuable data point in our efforts to continuously improve - much appreciated.
      Entretien moyen

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 3 semaines. J'ai passé un entretien chez Slalom (Charlotte, NC)

      Entretien

      3 interviews - completely ghosted after 3rd interview. I reached out several times for next steps and no response. I am fine if I am not a good fit but have enough professionalism to let me know.

      Questions d'entretien [1]

      Question 1

      General questions related to the role
      Répondre à cette question
      2

      Entretien pour Client Service Lead

      4 nov. 2020
      Employé (anonyme)
      Austin, TX
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via un recruteur. J'ai passé un entretien chez Slalom (Austin, TX) en août 2020

      Entretien

      Hands down this was the best interview process I have ever experienced. From start to finish Slalom's personality of being a unique, people first organization came through during every step of the process. Everything from the warmth and candidness of the various interviewers as well as the transparency around the dynamics driving decisions around the hiring dates. I cannot say enough positive things about the whole process and it set a new standard for how I will engage with potential hires in the future.

      Questions d'entretien [1]

      Question 1

      How do I see myself working in a people first organization, and is that appealing to you?
      Répondre à cette question
      4
      avatar
      Réponse de Slalom
      5y
      We're excited that you joined and are glad to hear it was a great experience getting to know the Slalom team.

      Entretien pour Client Service Lead

      15 juil. 2019
      Employé (anonyme)
      Washington, DC
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris 2 mois. J'ai passé un entretien chez Slalom (Washington, DC) en mai 2019

      Entretien

      The interview process was a aeries of "get to know you" type conversations, without a specific agenda communicated ahead of time, and without a clear sense of the number of conversations left in the process. In retrospect, this is an intentional part of really assessing the character of the candidates against the cultural values, and Slalom takes great care in ensuring they are only accepting strong cultural fits for their team.

      Questions d'entretien [1]

      Question 1

      How do you build trust with a client?
      Répondre à cette question
      avatar
      Réponse de Slalom
      6y
      Thanks for taking the time to share this feedback with us, and welcome to Slalom DC! It's great that you felt as though the process was purposeful, but I believe your feedback is quite relevant as we could do a better job setting expectations early on in the process.