J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Slack (Dublin, Dublin) en juil. 2021
Entretien
Applied online, few days after I received an email with assignment. STAR based answer. Not sure what the next steps are as I did not pass that stage. I received 2 email after, one stating that my experience don't match the position and few days after another generic message to try again in the future.
Questions d'entretien [1]
Question 1
1.Tell us about the most complex issue you have worked through with a customer.
2.Tell us about your most recent experience learning something new that helped you work better.
3.Describe a situation where you chose to work collaboratively to solve a customer problem.
4.Listening to customer feedback is a key component of working in Customer Experience at Slack.
J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Slack (Vancouver, BC) en août 2022
Entretien
The interview process was lengthy but very thorough. Everyone was very engaging and made it feel at ease. 1. Written Assignment (pre screening) - 5 situation/behavioral questions 2. Screening call with the Recruiter - Basic personal questions/requirements 3. 2nd call with the Recruiter - More detailed questions about the position/ what I am looking for in a job/company 4. Zoom meeting with the Manager - History/ Experiences / Expectations 5. Zoom meeting with 2 existing Team members - History/ General questions / Situation based questions 6. Wrap-up with the Manager and then ending with the Recruiter - Last questions/ expectations The recruiter has very helpful in explaining each step and providing assistance with what to expect next. Very impressed!
J'ai postulé via la recommandation d'un employé. Le processus a pris 4 semaines. J'ai passé un entretien chez Slack (Chicago, IL) en juil. 2022
Entretien
The interview process was very straight-forward. I first talked with HR over Zoom for a phone screening. Next was a written assessment and a 1-1 interview with the hiring manager. Next was a panel interview with another manager and team mate. My HR rep called me beforehand to help me prepare with different questions that they might ask.
Questions d'entretien [1]
Question 1
Tell me about a time you handled a difficult customer and what was the outcome?
J'ai postulé en ligne. J'ai passé un entretien chez Slack (Dublin, Dublin)
Entretien
Straightforward interviews. Multiple rounds including a written portion project and interviews with a few different people. The interviewers asked normal questions. No trick questions. The process was very transparent and clear.