- Loom - Mock scenario(s) (2 live call roleplays where you're selling a certain product over the phone, 2 scenarios where you're asked to walk through how you'd respond to emails from customers, one where a prospect is very engaged, and one where the prospect is looking around) - Final interview is in person and they gauge you based off what questions you ask

The second round of the interview process includes timed mock scenarios: responding to example emails and completing a mock sales call. Each task is timed at approximately five minutes. One challenge I experienced was that these exercises were not disclosed beforehand. Knowing that timed practical tasks are part of the interview would allow candidates to prepare appropriately and approach the interview with clearer expectations. Additionally, the mock call scenario lacked a clearly defined objective or outcome. While the interviewers mentioned that there were “no right answers” and that the goal was to understand the candidate’s thinking process, the absence of a clear goal or context made the exercise difficult to navigate within the limited time frame. For future candidates, it may be helpful to expect quick, on-the-spot responses to sales scenarios involving email communication and a mock call. For the company, providing a brief outline of the interview format beforehand or clarifying the objective of each task could make the process more accessible and transparent for applicants. Overall, the team was professional and appreciative of feedback, but additional clarity around the structure of the mock scenarios would improve the candidate experience. Another point for candidates to be aware of is timing. The interview was scheduled for 45 minutes but ultimately ran for approximately 1 hour and 30 minutes. The interviewer also joined the call 10 minutes late, which contributed to the session running overtime. Additionally, it appeared that my profile had not been reviewed in detail before the interview began, as several questions covered information already included in my application materials. While the conversation was still professional, candidates may want to be prepared for the interview to extend beyond the scheduled timeframe. Positive feedback is that the interviewer actively coaches you and gives advice during the session. I found that to be a very valuable experience.