The process started with a tour of the office site. Included some complementary snacks. The employees were friendly. Casual "clubhouse" feel to the office was attractive to me. I found some of the questions to be a little more challenging than typical interviews I've had with other financial institutions. Panel interview with multiple heads of various departments.

Applied online. Received an e-mail later that day wanting a phone interview. Phone interview was pretty standard. About 20 minutes. Got an e-mail saying they wanted me to come in for an in-person interview. It was a lot of regurgitation from the phone call. Had 2 sessions each with 2 people. Then there was a writing sample where they asked a variety of questions ranging from hypothetical CSR questions to silly questions. Offered a position two days later.