J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Signet Jewelers (Newark, OH) en août 2022
Entretien
Easy to schedule. The first part of the interview is answering questions about yourself and past work history. Be prepared to type answers for the second portion of the interview, similar to online chat customer service.
Questions d'entretien [1]
Question 1
How have you handled difficult/angry customers in the past?
What does dependability mean to you?
What would your past supervisor say about you?
What are qualities of a good customer service agent?
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Signet Jewelers
Entretien
First of all it took almost 3 weeks from start to finish. (A waste of time for $16.50/ hr lol). I had gotten an offer for $21 with a different company starting in a month so I thought I’d just do it for fun. I completed the first steps quick with no delay and didn’t hear anything for 2 weeks. (Thankfully I had interviews in the meantime and got 2 offers). When I finally got an email I decided to just schedule an interview to see what it was about. The lady was nice. That’s about the only positive. It was a LONG dragged out interview with similar questions asked different ways. Then 2 questions where you’re asked to answer in the chat part of teams. Weird af as I’ve never heard of that before. I feel bad for people who really want this particular job or haven’t got calls because they surely took their time from the first interview to the final decision. (For 16.50 yall lol)
J'ai postulé via un recruteur. Le processus a pris 5 jours. J'ai passé un entretien chez Signet Jewelers (Australia Island) en sept. 2025
Entretien
It was a video interview with a recruiter. Very short, about 6-7 questions, and I had to type 2 answers in the chat. I felt like they were verifying I was human, which is ok with me.
Questions d'entretien [1]
Question 1
How would I respond to a client who wanted a refund outside of the grace period? I had to type my response.
J'ai passé un entretien chez Signet Jewelers (New York, NY)
Entretien
Very welcoming! Very easy questions about yourself and past work experience in customer service jobs they sent me the request to schedule an interview after the assessment. Very fast process.