J'ai postulé en ligne. J'ai passé un entretien chez Sephora
Offre acceptée
Expérience négative
Entretien facile
Candidature
J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez Sephora (King of Prussia, PA) en janv. 2014
Entretien
There is a standard interview, where they gas your head up with promises that they don't keep. It's more about your retail ability than anything else. They want to know you have the personality to sell to clients and build baskets. You have to make them "your best friend", so charisma is important. The other part consists of testing your selling ability during makeup application (they don't care so much about skill as they will, or are supposed to, train you). Again, you have to be able to sweet talk the client into buying just about everything you apply to them.
Friendly, lots of question and hypothetical situations in regards to customer service. Makeup portfolio was appreciated. Focus is on product knowledge and friendliness. Asked about retail background, what trainings I would be interested in. Also how hard I am willing to work to move up into a management position. Also my timeline I expect to management.
Questions d'entretien [1]
Question 1
Customer service experience and future growth goals
Le processus a pris 1 semaine. J'ai passé un entretien chez Sephora (Toledo, OH)
Entretien
The interview was a group interview with 6 other people. It was slightly competitive but also fun. We had one-on-one interviews as well. I was called after I left and was hired for the job.
J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Sephora (Los Angeles, CA)
Entretien
Long interview process: quick phone interview where we set up a date for a makeup demo , demo was done on another employee, then final interview with manager. Took about a month in total.