J'ai postulé en ligne. J'ai passé un entretien chez Sephora
Offre acceptée
Expérience positive
Entretien moyen
Candidature
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Sephora (Austin, TX) en févr. 2014
Entretien
Phone interview, group interview, then one on one interview. Relaxed and personable. Learned a lot about the company that I didn't know previously. Mainly asked why Sephora was my dream job.
Questions d'entretien [1]
Question 1
If I saw a client drop a bottle of perfume outside in the parking lot directly after purchasing it, how would you handle the situation if they came back into the store, upset, looking for a solution?
Friendly, lots of question and hypothetical situations in regards to customer service. Makeup portfolio was appreciated. Focus is on product knowledge and friendliness. Asked about retail background, what trainings I would be interested in. Also how hard I am willing to work to move up into a management position. Also my timeline I expect to management.
Questions d'entretien [1]
Question 1
Customer service experience and future growth goals
Le processus a pris 1 semaine. J'ai passé un entretien chez Sephora (Toledo, OH)
Entretien
The interview was a group interview with 6 other people. It was slightly competitive but also fun. We had one-on-one interviews as well. I was called after I left and was hired for the job.
J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Sephora (Los Angeles, CA)
Entretien
Long interview process: quick phone interview where we set up a date for a makeup demo , demo was done on another employee, then final interview with manager. Took about a month in total.