J'ai passé un entretien chez Selfridges (Manchester, Angleterre)
Entretien
email invite to a link where you answer video recorded questions, scenario questions that test what you do in situations, in person interview at the store where your asked similar questions
J'ai passé un entretien chez Selfridges (Manchester, Angleterre)
Entretien
Straight forward, customer-first centric, 3 stage process: Scenario questions at application stage, video interview (record & submit), & face-to-face interview.
Most questions are seeing how you would put the customer first in scenarios & going beyond for customer service.
Questions d'entretien [1]
Question 1
* Describe one time you went beyond for customer service
* What is an extraordinary customer service experience to you?
that required a lot of thinking and problem solving. But the interviewer was super nice and made me feel super comfortable but I think I should have practiced abit more