The process starts with a recruiter phone screen, and then a call with the hiring manager if you make it through. I believe the third step was demonstrating your abilities with a mock discovery call, but I didn't make it. I thought everyone I spoke with was nice but what happened to me in the second interview proved they're somewhat scattered. I received a calendar invite that had a Google Hangouts link on it but it didn't look like the hiring manager was on the invite so I followed up. She confirmed this was a Google Hangouts meeting, not a phone call. The recruiter told me not to worry. I showed up to the call and no one hopped on the line, so I waited. Turns out 7 minutes into our scheduled time, the hiring manager called my cell seemingly believing that we're to talk on the phone. I had my cell off in the other room so as to not distract me. We eventually connected on the Google Hangouts, and I could tell she was scattered because of this. She also had to get off the call early, so I felt like my time was shorted and I didn't get the full chance to prove myself.