J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Santander (Kettering, Angleterre) en mars 2024
Entretien
It was a video interview you can record at your own time. Based on about 4-5 questions with 2 minutes for each recording and you can re-record your answer for upto 3 times
J'ai postulé en ligne. J'ai passé un entretien chez Santander (Leicester, Angleterre)
Entretien
The process was rather straight forward with questions that I had experienced previously in other similar customer service roles. Would advice to stick to the STAR methodology and prepare as best possible. The interviewer was rather kind and people friendly.
Questions d'entretien [1]
Question 1
Have you dealt with a difficult customer and what was your approach?