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      Entretiens chez SamsaraEntretiens d’embauche pour Customer Success Specialist chez SamsaraEntretien chez Samsara


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      Entretien pour Customer Success Specialist

      19 mars 2024
      Candidat à l'entretien anonyme
      Ciudad de Mexico

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Specialist chez Samsara

      Entretien pour Customer Success Specialist

      7 sept. 2022
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris 3 jours. J'ai passé un entretien chez Samsara (Ciudad de Mexico) en mars 2024

      Entretien

      The recruiter sent me an email to schedule a 30-minute Zoom interview. She provided insights into the role and asked about my background and salary expectations. The questions were straightforward, and I felt the interview went well. At the end of the interview, the recruiter told me that I’d be having an interview with the hiring manager within the next few days, which I associated with good news. However, later that day, I received an email informing me that they had decided not to move forward with my application. While I understand and respect their decision, I believe it's important for recruiters to manage candidates' expectations accurately. If there is uncertainty about proceeding to the next stage with an applicant, it's preferable not to provide false hope by indicating potential progression.

      Questions d'entretien [1]

      Question 1

      Tell me about your background Salary expectations Why do you want to work at Samsara
      Répondre à cette question
      2
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Samsara en août 2022

      Entretien

      I had such an incredible experience interviewing with Samsara. From my first call with the recruiter I felt as though she was being honest, open and transparent with me. Not only was I confident that she was being transparent, I also felt extremely supported. As I moved through the interview stages I never felt like a burden asking questions or for prep calls. Aside from the stellar recruiter I worked with I really appreciated the variety of individuals I got to speak with. Not only did I get to speak with the hiring manager and senior leadership in customer success, I also got to speak with some cross functional partners which was extremely insightful. Overall I had an amazing interview experience and I cannot wait for my first day!

      Questions d'entretien [1]

      Question 1

      The Samsara team asked me many situational and hypothetical questions.
      1 réponse
      1
      avatar
      Réponse de Samsara
      3y
      Thank you for your feedback! Our goal is to provide wonderful candidate experiences and this helps us know that our team is on the right track.

      Entretien pour Customer Success Specialist

      28 janv. 2020
      Candidat à l'entretien anonyme
      San Francisco, CA
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé via un recruteur. J'ai passé un entretien chez Samsara (San Francisco, CA) en janv. 2020

      Entretien

      A very strange setup. Was approached by a recruiter, rather serendipitously -- was interested in the company already. The recruiter was interested in filling a Customer Success role, although I am realistically overqualified for that -- I am more of a technical PM + they wanted an individual contributor, and I am a manager with many years of experience. The recruiter kept overselling the job, selling it was a great opportunity, and that Customer Success people are basically PMs. I indicated that I was quite interested in PM positions, and the recruiter said it would be in other recruiters' purview, but made no attempt to connect me to those other recruiters. I would guess that recruiters are contractors and aren't willing to share potential commission from candidates. At that point, I was reasonably confident that it wasn't going to be a fit, but figured I would give the interviews a try in case I was wrong. During in-person interviews, the interviewers implied I was overqualified for both the team and the role -- well, I knew that already. (I will say that the setup was quite nice -- my name was written on the whiteboard, and they give you chocolate. It's all about the little things! ) I was asked to do a simple homework after the interview (a couple slides) and got a call shortly saying I was rejected. No explanation was given. To be honest, I thought there would be some interested in making introductions to other teams, but oh well. The sad part is that I was very interested in the company, and I wish I had a chance to talk to the right team.

      Questions d'entretien [1]

      Question 1

      Why Samsara?
      Répondre à cette question
      3