Great interview experience with the recruiter. Clearly explained the process and expectations. Also had a positive experience with the various interviewers throughout the process. They explained the challenges that I may experience in the role and provided suggestions for what to focus on from the beginning.

The process began in late February and concluded in mid-May. There were 5 interviews and passed them all with flying colors, basically loved by all, until the end. The last interview was with a panel consisting of people I met with previously along with a few new people. The first half consisted of acting out a scenario with the recruiter and the other half consisted of conducting a presentation of a previous process improvement. Although Safelite kept changing the criteria of what they wanted in the presentation, it appears that simply could not comprehend the subject matter that was presented even after I dumbed it down. After an hour, they finally understood and I think they felt embarrassed and a little intimidated. Personally, I invested a tremendous amount of time and effort in this 3-month process only to be turned down. I honestly believe that the position was offered to the individual who was currently in the position as a contractor. I felt like I simply checked a box and was used in an effort to gather intel on how to improve the organization and close the known gaps. This process is like nothing I have ever seen in my career and I have been a senior manager for 20 years. It makes absolutely no sense for something to take this long. This is not a company and process I would recommend.