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      Entretien pour Customer Success Manager

      27 oct. 2024
      Candidat à l'entretien anonyme
      Amsterdam

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Manager chez STAEDEAN

      Entretien pour Customer Success Manager

      20 mars 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien facile
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez STAEDEAN (Amsterdam) en oct. 2024

      Entretien

      I have a good first interview with HR. She mentioned that she will get back to me to schedule the second round, and she forgot. I have to contact her again after a week (first red flag). My second interview was with the hiring manager, he was friendly, but the whole conversation focused mainly on the product that I work for right now, he almost didn't ask me any questions to find out if I could be a good fit for the role. I have never heard anything from both of them, not even to get rejected. A bit of a disappointing experience, and unorganized process.

      Questions d'entretien [1]

      Question 1

      What type of pricing your current product has? What does it do?
      Répondre à cette question
      1

      Candidature

      J'ai postulé via un recruteur. J'ai passé un entretien chez STAEDEAN

      Entretien

      This was a disappointing interview experience! At the start, there were technical issues with the interviewer’s camera, and there was limited communication about what was happening, which led to a delayed and somewhat unclear beginning. This can of course happen, but the communication was very off from the start. During the interview, the format felt very one-sided, with a series of rapid questions and no follow-up or interaction. This made it difficult to have a meaningful conversation or fully demonstrate my experience. Overall, the interaction felt impersonal and disengaged, which left a negative impression of the process. I believe a more structured and communicative approach would significantly improve the candidate experience.

      Questions d'entretien [1]

      Question 1

      What is your experience with Microsoft Dynamics?
      Répondre à cette question

      Entretien pour Customer Success Manager

      11 août 2021
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez STAEDEAN

      Entretien

      We were supoused to meet online last week with recruiter from London. I left super important meeting (that was prolonging) to be at home on time at scheduld hour. I was waiting 15 minutes for somebody to let me in to the room through the link provided and nobody was there. I tried again for the next 15 minutes, in the meantime I sent 2 emails to recruiter saying I was waiting for the meeting. Nobody replied to me, nobody sent an explanation. So, I lost an opportunity as a good candidate for the job because somebody was not able to connect to the interview at the scheduled hour? Disrespectful and not fair at all! Maybe it is for the best, as it is not a good sign from a company to be honest...
      avatar
      Réponse de STAEDEAN
      4y
      Thank you for your feedback, we really appreciate it. We took some time to evaluate this situation internally in the team and learn lesson from it. We are sincerely sorry for the experience you had during the Interview with us, as we appreciate the time and effort each and every candidate we have in the interviewing process. Responsible TA partner sent an email to you with more details and apologies also. We are wishing you all the best in your search, from our side, we will continue to work on making Interviewing processes better to avoid similar situations in the future. If you have any questions left please let me know. Irina Klymko TA Lead at To-Increase