It was a long process, started with a phone call for the HR, followed by another call from the HR department this time they had 10 questions. Next step they had me for a 45 minute phone interview which one has no clue how they did. I passed that and they brought me to the hotel to interview with 5 other people, mostly 30 minutes.

Start with internet based assessment - checks for your psychological qualifications Then, phone interview Then, in person interview The process takes about a month from start to finish You must have hospitality personality, that loves and is truly passionate about taking care of the guest. You cannot fake it.