J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Ritz-Carlton (New York, NY) en févr. 2016
Entretien
A lot of contextual and situational questions. I was asked how I would manage difficult clients. I was asked how I was going to make guests feel welcome. It's important to be enthusiastic about the job and show how you can make different types of clients feel happy.
Questions d'entretien [1]
Question 1
I was asked to simulate the reception of a new guest.