J'ai postulé en ligne. Le processus a pris 3 jours. J'ai passé un entretien chez Red Recruit (Cardiff, Pays de Galles) en oct. 2015
Entretien
Brief telephone interview asking standard customer advisor questions, then a face-to-face interview. Throughout the whole process, each person I spoke to was friendly and answered any questions that I may have had.
Questions d'entretien [1]
Question 1
Describe what you believe to be great customer service.
Explain how (what answer you give) impacts the customer, How does that benefit the company?
List the skills you think are needed for customer service and briefly explain why.
What would you describe your greatest strength.