Technical Knowledge & Experience: 1. What has been your experience working with Magento? Can you describe a complex upgrade or patch process you’ve managed? 2. How do you stay updated with the latest security patches and best practices in the Magento ecosystem? 3. Can you explain the steps you take when a P1 (priority 1) issue arises on a client’s Magento store? 4. Describe a time when you identified and resolved a critical bug in a Magento environment. How did you handle it, and what was the outcome? 5. How familiar are you with custom extension development and integration on Magento? Problem-Solving & Analytical Skills: 6. If a client reports inconsistent performance issues on their Magento store, how would you approach diagnosing the problem? 7. Imagine a scenario where a Magento upgrade causes compatibility issues with a client’s existing plugins. How would you handle this situation? 8. Describe a time when you faced unexpected downtime or a critical security vulnerability in Magento. What steps did you take to restore stability? Client-Focused & Communication Skills: 9. How do you communicate technical issues and solutions to non-technical stakeholders or clients? Can you give an example? 10. When managing multiple clients and tasks, how do you prioritize and ensure timely delivery of support services? 11. What steps do you take to help clients forecast potential costs or technical upgrades related to their Magento stores? Teamwork & Leadership: 12. How do you ensure that your team or colleagues are aligned with Magento’s best practices and security protocols? 13. Have you ever trained or mentored a junior developer or new hire in managing Magento services? What approach did you take? 14. Describe a project where you had to collaborate closely with cross-functional teams to achieve a goal. How did you ensure effective communication?