First they have you watch a video and then you take an easy math test (if you've ever made change at a cash register or understand basic math at beyond a 4th grade level you'll pass), if you pass they have you fill out a form and take you to a face to face interview. I did my interview at their hiring office in Marietta, GA and got a call back 3 days later and got hired (I start tomorrow). They tell you it takes up to 14 days to get a callback though.