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Thank you for your feedback regarding your recent interview for the Customer Success Manager position. We sincerely apologize for the negative experience, particularly the communication issues and lack of feedback. This falls short of our standards.
We understand your frustration with delays and the role being re-advertised. We assure you our postings are genuine, and we regret any misleading impressions. We are actively reviewing our recruitment processes and training our teams to ensure better communication and a more respectful experience for all candidates.
We apologize for the frustration and wasted time. We wish you the best in your job search.
Sincerely,
The QAD Talent Acquisition Team