The HR which came for presentation of the company was herself not able to communicate properly. She was herself not able to clarify what exactly the job role is. The first round was aptitude test. There were two aptitude tests: one for Customer support representative and one for cloud support. Students were allowed to give both the tests. The first test consisted of 4 sections with 10 questions in each set. The 4 sections were C++, Java, RDBMS and ERP. The second test consisted of 2 sections: Unix commands and RDBMS. One has to score 70% to clear the test(I cleared both). The next round was essay writing for cloud support. The topic for essay was "Best/worst customer satisfaction experience". There was a different round for customer support profile. In that we had to write an email to report a mobile performance issue and draw a flowchart. I got rejected in the second round.