If they like your application then you complete an online test, then a phone interview and if you pass that you'll do an in person interview with two different managers & sit with a representative to listen to calls. The questions require 3 part answers; what was the situation? What action did you take? What was the outcome? You'll answer about 10 of these on your phone interview then about 15-20 during your in person interview. They want *specific* examples of situations you encountered. I left the interview confident I'd get an offer only to get a phone call saying they did not want to hire me because the managers reported they had a hard time getting answers out of me...which I honestly don't feel was the case. The atmosphere was very relaxed, most people in jeans/shorts & t-shirts. Everyone I came in contact with during the lengthy process was very nice, even the security! I don't feel like their judgment is on point, but it is what it is. My perception of the company as a whole has changed entirely.

I submitted my application and then got invited to complete a HireVue interview. It was about eight questions, all requiring STAR style responses. After I finished the interview, I received a rejection email. I honestly hate when companies play in people’s faces like this. What was the point of making me do an online interview if you already decided based on my resume? If you weren’t interested from the start, just say that. I have very little respect for companies that reject people through recorded online interviews, without ever allowing them to speak to a real person. It feels less like recruiting and more like a way to collect personal data our voices, our faces, without any real intention of moving forward.