Online assessment, followed by phone interview then in-person interview. S.T.A.R. format questions. Online research was really helpful to learn about the STAR format (situation/task, action, result). I enjoyed speaking with the recruiters online. The in- person interviewer was a nice man, but tended to look around the room, etc.while I was speaking - he also wrote "scores" for each question as the interview was taking place which was VERY distracting. I would recommend going forward that he do that step after the fact ( and just make notes). I have to say that overall I was impressed with the organized hiring process. As someone who has done quite a bit of interviewing and hiring of candidates, I liked how much you can learn about someone using the STAR format and might use this in future positions.