applied online and heard back a couple of days later via email with a request to take an assessment test. It was pretty standard. Once that was submitted I received a request (via email) to set up a phone interview. This took place approx. 1 week later. The interview was based on the STAR method and really kept you thinking. The total interview lasted approx 45 min. I was emailed 4-5 days later saying that I did not get the job but if I gained any more experience in the insurance field to contact the recruiter as they would be willing to reconsider my application. This is for a trainee position. I feel that I was truthful in my application and resume and that they knew before setting me up for this whole process what my experience was. If it wasnt enough, I never should have been contacted. If an experienced associate is whats needed then maybe that should be listed in the job description or trainee removed from the title