The process is pretty simple, apply online, then phone interview with recruiter, if moved on interview with hiring manager. It is my belief that this particular job located in Duluth, MN was already pigeonholed for someone, and follow-up pretty much confirmed that. I feel that a lot of my time and gas was wasted for an interview that was fake. They needed to have four interviews so they interview four candidates, but the job was promised to someone else. I would say if you see the names Keith Peterson or Caroline Dilisio- probably forego the process, unless of course the job was already promised to you. Caroline Dilisio confirmed that this position is "Churn and Burn," not sure what Progressive would think of that description by one of their recruiters.