I was sent 2 emails. One was by the company and the other was a representative of the store I applied for. Irritatingly, the representative from the store misunderstood my name but I didn't take it as anything major. In the email from the company, I was asked to provide my Right to Work documents and a copy of my CV. In the email from the store, I was asked to provide my Right to Work documents and a passport sized photo. I was confused so took both. Upon my arrival, (As I was told in the email) I went to the Customer Service desk where I was asked to sign in providing my mobile number, name, reason and time in. I was also given a Visitor Pass before being escorted to the top floor where I was asked to take a seat and wait. It was the rest area where other members of staff were and looked like a nice area. I had my interview with a nice woman and was escorted out of the place before returning to the Customer Service area to sign out and return my Visitor Pass.