5y
Thank you for taking the time to leave us a review and provide your feedback.
We are disappointed that you were not happy with your experience. We hear you on the one way video interview and are having active conversations with our team to address this. To be transparent about the process you encountered: we use your resume, cover letter (if provided), and video interview to capture what we can about your background and from there, we must make tough decisions as our candidate pool is high volume and highly competitive. If a candidate moves forward from the one way video interview, the rest of the process involves communicating directly with our team including, at a later stage, the opportunity to connect with our Founders.
As for diversity, our People team is hard at work to foster an inclusive workplace for all people. Postscript is an ever-evolving place of equal employment for talented individuals. For example, I am a congenital amputee and mother of 3 homeschooled children - I feel embraced and supported here, both professionally and personally. We have many people who fit the description you shared, and many more who do not. We need to update our photos. :)
Again, thank you for sharing your feedback. We will take it forward in our team discussions about how we can make our processes as positive as possible. -Cailee
